This Refund Policy explains how SERPRadar handles refunds, cancellations, renewals, billing errors, and payment disputes.
By purchasing a paid SERPRadar plan, you agree to this policy.
Paid SERPRadar plans may renew automatically according to the billing period shown at checkout or inside the product. You are responsible for canceling before the next renewal date if you do not want the subscription to continue.
Canceling a subscription stops future renewals. Refund requests remain available under the 14-day process described below.
You may request a refund within 14 calendar days of the transaction date.
Refund requests for purchases processed by Paddle are handled under Paddle's refund process and are submitted through Paddle's buyer support, your Paddle receipt, or the billing link available in your account.
Nothing in this policy limits any mandatory consumer rights that apply in your country or region.
If you believe you were charged incorrectly, contact us as soon as possible with the account email, invoice or transaction ID, charge date, and a short description of the issue.
We will help review billing issues and, where the purchase was processed by Paddle, direct you to Paddle's refund and support process.
Email [email protected] with:
You can also request a refund directly through Paddle using the receipt or subscription management link sent after purchase. Refunds are returned to the original payment method where possible. Payment processors and banks may take additional time to post the refund.
Please contact us before opening a chargeback so we can investigate and resolve the issue. Chargebacks may result in account suspension while the dispute is reviewed.
We may update this Refund Policy from time to time. The latest version will be posted on this page.
Billing and refund questions can be sent to [email protected].
